Book a free collection.
Donate good-quality furniture, electrical and household items from your home. We will review your request, confirm availability and help your items reach people who need them.
Furniture, electrical and household items
Give useful items a second life
Free
collection enquiry
How it works
Request a free collection
If you have good-quality furniture or appliances that could help another household, follow our simple collection process.
Tell us what you have
Share the main furniture, electrical or household items you would like to donate.
Confirm collection details
Send your postcode, address and access notes so our team can check the route.
Agree a suitable date
We will contact you to confirm availability and agree a collection window.
Your items support families
Usable donations are directed to families, community partners or responsible reuse routes.
Before you start
Please check your items can be collected
To keep collections safe and useful, donated items need to meet simple quality, safety and access standards.
Items are clean and usable
Please only offer items that are complete, working, clean and suitable for another household to use.
- No heavy staining, strong odours, damp or pest damage.
- Electrical items should be safe, working and include essential leads or parts.
- Furniture should be stable, complete and ready to move safely.
Upholstered items have safety labels
Sofas, armchairs, padded dining chairs and mattresses may need a clear fire safety label before they can be accepted.
- Check labels are attached and readable before requesting collection.
- Avoid offering upholstered items with exposed inner fabric or serious tears.
Access is safe for the collection team
Collections work best when items are easy to reach and our team can park or load safely.
- Tell us about stairs, lifts, narrow hallways, parking limits or building access.
- An adult must be present unless another arrangement has been agreed in advance.
Items we cannot collect
For safety, legal and practical reasons, some donations cannot be accepted through home collection.
- Hazardous materials, chemicals, weapons or flammable liquids.
- Broken, incomplete or unsafe electrical goods.
- Personal safety equipment, used personal items, cots, prams or heavily damaged furniture.
Request a collection
Book your home collection.
Please complete the form with your details, item list, and collection address. We collect good-quality furniture, electrical items, and household goods.
Step 1: Contact & Postcode Check
We collect free of charge in Greater London and parts of Essex. Enter your postcode to begin.
Terms and conditions
Please review before requesting a collection.
These terms help protect donors, our team and the communities who receive support through donated goods.
Adult required
Safety and access
Quality and ownership
Damaged items
Agreed collection date
Keeping your details safe
Cancelling or rearranging
Not suitable for collection?
Smaller items, clothing, books and mixed household donations may still be useful. Contact us and we will help you find the right way to give.